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Privacy policy

Last Updated: August 25, 2026

Maneesha Ruia respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Maneesha Ruia (“Maneesha Ruia,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information when you visit or use maneesharuia.com (the “Website”), purchase our products, communicate with us, or otherwise interact with our services.

By accessing or using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

A. Information You Provide Directly

We may collect information that you voluntarily provide when you:

  • Create or manage an account

  • Place an order

  • Subscribe to our newsletter or marketing communications

  • Contact Customer Service

  • Submit an inquiry through our website chatbot or contact forms

  • Participate in promotions, surveys, reviews, or other activities

  • Request information about our products or services

This information may include:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone or mobile number

  • Account login information

  • Order details and purchase history

  • Product preferences

  • Communications and correspondence with us

  • Information you provide in connection with customer service requests

  • Gift recipient information that you provide to us

  • Any other information you voluntarily submit

Please do not provide sensitive personal information through the Website unless it is specifically requested and necessary for the service you are seeking.

B. Payment Information

When you make a purchase, payment information is processed through our payment providers and applicable payment-processing services.

Depending on the payment method selected, payment providers may collect information such as payment card details, billing information, transaction information, or other information required to authorize and complete your payment.

Maneesha Ruia does not need to retain your complete payment-card number or security code in order to process your order. Payment information may be handled directly by the applicable payment processor in accordance with its own privacy policy and security practices.

C. Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • General geographic location

  • Language preferences

  • Referring website or source

  • Pages viewed

  • Products viewed

  • Search activity

  • Links or advertisements clicked

  • Date and time of visits

  • Website interactions

  • Information about how you navigate and use our Website

This information may be collected through cookies, pixels, tags, scripts, analytics technologies, and similar technologies.

2. Cookies and Similar Technologies

Maneesha Ruia may use cookies and similar technologies to operate, secure, analyze, and improve the Website.

Cookies may help us:

  • Keep products in your shopping cart

  • Remember your preferences

  • Maintain your account session

  • Understand how visitors use our Website

  • Improve website performance

  • Measure the effectiveness of marketing campaigns

  • Provide relevant advertising and promotional content

  • Detect and prevent fraudulent or unauthorized activity

Some cookies are essential for the Website to function properly, while others are used for analytics, personalization, advertising, or other purposes.

You may be able to control cookies through your browser settings or, where available, through our cookie-consent tools. Disabling certain cookies may affect the functionality of the Website.

3. How We Use Your Information

We may use personal information for legitimate business and operational purposes, including to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide order confirmations and shipping updates

  • Provide customer support

  • Respond to inquiries and requests

  • Manage customer accounts

  • Maintain purchase and transaction records

  • Provide products and services requested by you

  • Personalize your shopping experience

  • Improve our Website, products, and services

  • Analyze website traffic and customer interactions

  • Conduct internal business analytics

  • Prevent fraud, abuse, and unauthorized transactions

  • Protect the security and integrity of our Website

  • Communicate with you about your orders or account

  • Send marketing communications where permitted by law

  • Administer promotions, surveys, contests, or other activities

  • Comply with applicable laws and legal obligations

  • Enforce our policies and agreements

  • Protect the rights, property, and safety of Maneesha Ruia, our customers, employees, or others

4. Marketing Communications

If you subscribe to our marketing communications, we may send you information about:

  • New collections

  • New product launches

  • Special offers

  • Sales and promotions

  • Events

  • Editorial content

  • Styling and product information

  • Other updates relating to Maneesha Ruia

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the communication.

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications, such as order confirmations, shipping notifications, account-related messages, or responses to customer-service inquiries.

5. Information We Share

We do not sell your personal information for money.

We may share personal information when reasonably necessary to operate our business, provide services to you, complete transactions, comply with legal obligations, or protect our rights.

Depending on the circumstances, information may be shared with:

Service Providers

We may use trusted third-party service providers that perform services on our behalf, such as:

  • E-commerce and website hosting providers

  • Payment processors

  • Shipping and logistics providers

  • Customer-service providers

  • Email and marketing platforms

  • Analytics providers

  • Fraud-prevention and security providers

  • Website functionality and technology providers

These providers may access personal information only as reasonably necessary to perform services for us and subject to applicable contractual or legal requirements.

Shipping and Delivery Providers

To fulfill your order, we may provide information such as your name, shipping address, telephone number, email address, order details, and other information necessary for delivery to our shipping and logistics providers.

Our Website identifies DHL as a global logistics partner for orders.

Legal and Regulatory Requirements

We may disclose information when required or permitted by applicable law, regulation, legal process, court order, governmental request, or other lawful authority.

We may also disclose information when we believe it is reasonably necessary to:

  • Prevent fraud or unlawful activity

  • Protect our customers or others

  • Investigate suspected violations

  • Protect our Website and systems

  • Enforce our terms and policies

  • Protect our legal rights or property

Business Transactions

If Maneesha Ruia is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable law.

6. Third-Party Services and Links

Our Website may contain links to websites, applications, social-media platforms, payment services, or other third-party services.

These third parties operate independently and may have their own privacy policies and terms of use. Maneesha Ruia is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party service you use.

7. Analytics and Advertising

We may use analytics and advertising technologies to understand Website activity, evaluate marketing performance, improve our services, and provide or measure relevant advertising.

These technologies may collect information about your browser, device, interactions with our Website, pages visited, products viewed, and other online activity.

Depending on the technology and applicable law, these services may use cookies, pixels, tags, or similar technologies.

Where legally required, we will provide appropriate choices or consent mechanisms regarding non-essential tracking technologies.

8. Social Media and Third-Party Platforms

Maneesha Ruia may maintain or use social-media and third-party platforms for marketing, communication, product promotion, and customer engagement.

If you interact with us through a third-party platform, that platform may independently collect and process information about you according to its own privacy policy.

Your interactions with those platforms are subject to the privacy practices and terms of the applicable platform.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

For this reason, while we work to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions

  • Provide requested services

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, tax, accounting, and regulatory requirements

  • Enforce agreements

  • Protect our legal rights

The length of time information is retained depends on the nature of the information, the purpose for which it was collected, applicable legal requirements, and legitimate business needs.

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable law.

11. International Customers and Cross-Border Transfers

Maneesha Ruia serves customers internationally. Your personal information may therefore be processed, stored, or accessed in countries other than the country in which you reside.

Different countries may have different data-protection laws from your own country.

Where applicable law requires safeguards for international transfers of personal information, we will take reasonable steps to use appropriate safeguards.

By using our Website and providing personal information, you understand that your information may be processed across jurisdictions as necessary to provide our services and operate our business, subject to applicable legal requirements.

12. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information

  • Request information about how your personal information is collected or used

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

  • Request a copy of certain personal information in a portable format

  • Exercise applicable rights relating to targeted advertising or certain forms of data sharing

  • Appeal a privacy-rights decision where required by applicable law

The availability and scope of these rights depend on your location and applicable law.

We may need to verify your identity before completing certain requests in order to protect your information from unauthorized access.

13. California Privacy Rights

If you are a California resident, California law may provide you with additional privacy rights.

Depending on applicable law, these rights may include the right to:

  • Know or access certain personal information collected about you

  • Request correction of certain inaccurate personal information

  • Request deletion of certain personal information

  • Obtain information about the categories of personal information collected, used, or disclosed

  • Opt out of certain activities that may constitute the sale or sharing of personal information

  • Limit certain uses of sensitive personal information where applicable

  • Receive equal treatment for exercising applicable privacy rights

Maneesha Ruia does not discriminate against customers for exercising privacy rights provided by applicable law.

We may take reasonable steps to verify requests before responding.

14. European Economic Area and United Kingdom Privacy Rights

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar data-protection laws, you may have additional rights under applicable privacy legislation.

Where applicable, these may include rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion

  • Restrict processing

  • Object to certain processing

  • Receive certain information in a portable format

  • Withdraw consent where consent is the legal basis for processing

  • Lodge a complaint with the relevant data-protection authority

Where required by applicable law, we will identify the legal basis for processing your personal information and provide additional information regarding your rights.

15. Children's Privacy

Our Website is intended for general audiences and is not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

16. Account Information

If you create an account with Maneesha Ruia, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

Please notify us promptly if you believe your account has been accessed without authorization.

You may request assistance with updating or correcting account information by contacting us.

17. Your Communications With Us

When you contact Maneesha Ruia by email, telephone, text message, WhatsApp, website chat, contact form, or other communication channel, we may retain information relating to the communication for customer-service, business, security, and record-keeping purposes.

This may include the content of your communication and information necessary to identify and respond to your request.

18. Reviews, Testimonials, and User-Submitted Content

If you voluntarily submit a product review, testimonial, photograph, comment, or other content to us, information associated with that submission may be displayed or used in connection with our Website, products, marketing, or other business activities, subject to applicable law and the terms governing the submission.

Please avoid including sensitive or confidential information in publicly submitted content.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

We encourage you to review this page periodically to remain informed about how we protect personal information.

20. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a privacy-related concern, please contact Maneesha Ruia through the contact information provided on our Website.

Maneesha Ruia
Website: https://maneesharuia.com/
Email: hello@maneesharuia.com

For privacy requests, please include sufficient information for us to understand your request and, where required, verify your identity.

21. Related Policies

For information about returns, exchanges, and refunds, please review our Returns, Exchanges & Refunds Policy:

https://maneesharuia.com/policies/refund-policy

For information about the terms governing your use of the Website and purchases, please refer to our Terms and Conditions.

 

 

Maneesha Ruia is committed to respecting your privacy while providing a secure, seamless, and personalized luxury shopping experience.