Frequently Asked Questions

A: Maneesha Ruia scarves are made of a variety of materials including wool, silk, cashmere and modal.

A: Maneesha Ruia scarves are versatile and can be worn in a variety of ways. You can wrap a scarf around your neck, wear it as a necktie, wrap it around your body like a top or just simply throw it on.

A: As a policy, we do not offer returns or exchanges on products which are delivered in good condition and as per the order placed. However, if the product is wrongfully delivered (a wrong SKU was delivered and not as per the order placed) or has a genuine quality/manufacturing defect then we will extend a full refund, exchange for another product (accounting for any price variation from the original product ordered) or re-fulfill (if item is available) your order. In such an instance, the error/damage would need to be reported via email to orders@maneesharuia.com within 72 hours of receipt of the package along with images of the mistaken product or defect found. The refund, return or exchange would be at the discretion of the management and, if accepted back, the item would need to be returned in the same way it was received without any labels/tags removed and in the original packaging.
Read more about our Return, Exchange & Refund.

A: You can use the search icon (MAGNIFY GLASS symbol) located at the top right of the website, or you can browse through the different headers and sub-categories to find the product you are looking for.

A: Maneesha Ruia’s collection comprises of scarves, wraps, capes, ponchos, and jackets.

A: We accept Visa, MasterCard, American Express, PayPal, Apple Pay and Google Pay.

A:
No steam iron.
No ironing at all on any embellishment.
Fold and store in a cool dry place away from sunlight.
Care instructions vary depending on the product. Please refer to the care instructions on the product page or the label on each product.

A: Please refer to the size chart link on each product page where more than one size is available. Else look at the Product Specifications section on the product page.

A: You can contact customer service Mon - Fri 10.30 am - 7 pm (Indian Standard Time)
Email us on hello@maneesharuia.com
Tel: +91 22 4340 2000 | Cell: +91 91992 47065

A: You will receive a tracking number via email once your order has been shipped. You can use this tracking number to track your order on the DHL website and check the status of your order.

A: The scarves that contain linen and modal scarves are the most ideal for warmer weather conditions. You can select a variety of scarves made with linen, modal and styles created with a blend of both by using the filter on the collection page.

A: The scarves that contain wool and cashmere are more suitable for colder weather conditions.
You can also go for styles made with 100% fine wool to keep you warm in chilly conditions. You can select a variety of scarves made with blends of wool by using the filter on the collection page.

A: Every signature Maneesha Ruia piece is designed with intricate embellishments and impeccable craftsmanship, which makes it gift worthy for any occasion. You can also opt to receive your order in our special gift packaging at an extra cost

A: All products are made with ethically sourced material and extra measures are taken to ensure that they are procured in a cruelty free manner.

A: Yes, being environmentally conscious means that not only are you mindful of the effect that you and your actions have on the environment, but that you actively go the extra mile to make sure that your impact is minimized. We at Maneesha Ruia it is necessary to walk that extra mile to preserve our environment. We do this by constantly checking the utilization of resources, monitoring our carbon footprint and a number of other ways.